JotMe Terms of Use

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Last Updated: January 1, 2025

Welcome to JotMe. Please read these Terms of Use carefully, as they govern your use of our websites, applications, Chrome extension, desktop software, mobile apps, and all related products and services (the “Services”).

If you have questions about these Terms or the Services, contact us at:

Email: hey@jotme.io
Address: JotMe Limited, 124 City Road, London, England, EC1V 2NX
Company Number: 13820794

These Terms of Use (“Terms”) form a binding agreement between you and JotMe Limited (“JotMe,” “we,” “our,” or “us”). By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, you may not use the Services.

These Terms include important information about automatic renewals, limitations of liability, user responsibilities, recording laws, and dispute resolution.

1. Will These Terms Ever Change?

We continuously improve the Services, which may require updating these Terms. JotMe may modify these Terms at any time.

1.1 Notice of Updates

If a material change affects you, we will notify you by email or through the application. If you unsubscribe or disable notifications, you may not receive updates.

1.2 Acceptance of Updated Terms

If you continue using the Services after updates become effective, you accept the updated Terms.
Subscription fees already paid are non-refundable.

2. What About My Privacy?

Your privacy is important to us. Please refer to the JotMe Privacy Policy for details on how we collect, use, store, and protect your information.

3. Age Requirements

The Services are not intended for individuals under age 16.
We will delete any such information upon discovery.

4. Basics of Using JotMe

To use JotMe, you may need to create an account with accurate and current information.

4.1 User Responsibilities

You agree to:
• Comply with recording and wiretapping laws
• Protect your account credentials
• Use the Services only for authorized purposes

4.2 Organizational Use

If using JotMe for an organization, you confirm you are authorized to bind that organization to these Terms.

5. Audio Capture and Recording Consent

JotMe provides real-time translation and transcription using microphone and system audio.

5.1 Your Legal Obligations

You are solely responsible for:
• Obtaining all required participant consent
• Complying with local, national, and international recording laws

JotMe does not monitor your compliance with recording laws.

6. AI Disclaimer

JotMe uses machine learning models. AI-generated content may contain errors or inaccuracies.

You should independently verify any information that may impact legal, medical, financial, or safety-critical decisions.

7. Restrictions on Use

You may not:
• Violate any laws
• Upload unlawful or harmful content
• Interfere with or disrupt the Services
• Attempt unauthorized access
• Reverse engineer or scrape the Services
• Misuse system resources
• Infringe intellectual property rights
• Misrepresent your identity

Violation of these restrictions may lead to account suspension or termination.

8. Your Rights in the Services

JotMe owns all intellectual property rights in the Services.

You receive a limited, non-exclusive, non-transferable license to use the Services for your personal or business use.

You may not copy, modify, distribute, or create derivative works of the Services without permission.

9. User Data

“User Data” includes:
• Audio you upload or stream
• Meeting transcripts, translations, and content
• Notes, memos, prompts, and files
• AI-generated outputs

9.1 Your Responsibilities

You are responsible for the legality, accuracy, and permissions for all User Data.

9.2 License to JotMe

You grant JotMe a limited license to:
• Receive and process User Data
• Generate translations and transcripts
• Provide real-time and post-meeting AI services
• Modify User Data for technical purposes

You retain full ownership of your User Data.

9.3 Aggregated and Anonymized Data

JotMe may use aggregated, anonymized data to:
• Improve model performance
• Enhance service quality
• Ensure accuracy and safety
• Analyze system usage

Aggregated data contains no personally identifiable information.

10. Sharing and Third-Party Connections

You may share transcripts, meeting notes, and AI-generated content.

If you connect JotMe to third-party services (Google Drive, Notion, Slack), you authorize JotMe to share information with those services as required to operate integrations.

11. Changes to the Services

JotMe may modify or discontinue parts of the Services at any time.
We attempt to notify users of significant changes, but notice is not guaranteed.

12. Pricing, Plans, and Renewals

Some Services require payment, including:
• Premium plans
• Team plans
• Translation minutes
• AI credits
• Enterprise licenses

12.1 Billing

Pricing and billing terms presented at signup are part of these Terms.

12.2 Automatic Renewals

Subscriptions renew automatically unless canceled.
Charges already paid are non-refundable except where required by law.

13. Ending Your Use of the Services

You may cancel your subscription or delete your account at any time.

13.1 Termination by JotMe

JotMe may suspend or terminate your account for violations of these Terms.

13.2 Data Deletion

Upon termination, we may delete User Data in accordance with applicable laws.

14. Warranty Disclaimer

Because JotMe offers a freemium model for evaluation, the Services are provided “as is” and “as available”.

JotMe makes no warranties regarding:
• Merchantability
• Fitness for a particular purpose
• Accuracy or reliability
• Availability or performance
• Non-infringement
• Error-free or uninterrupted use

All use is at your own risk.

15. Limitation of Liability

To the maximum extent permitted by law, JotMe and its officers, employees, contractors, suppliers, and affiliates disclaim all liability for:
• Indirect or consequential damages
• Loss of profits
• Loss of data
• Business interruption
• Errors or inaccuracies in AI outputs
• Violations of recording laws
• Misuse of the Services

Because JotMe offers a free tier to evaluate the Services, you are responsible for ensuring the Services meet your needs.

15.1 Maximum Liability

If liability cannot be fully disclaimed, JotMe’s total liability will not exceed:
• The amount you paid in the twelve months before the claim, or
• Zero dollars if you have not paid JotMe

16. Indemnification

You agree to indemnify and hold JotMe harmless from claims arising from:
• Your use of the Services
• Your violation of these Terms
• Your violation of recording or privacy laws

17. Arbitration Agreement and Governing Law

These Terms are governed by the laws of England and Wales.

17.1 Informal Resolution

Before taking formal action, both parties agree to attempt good-faith informal resolution.

17.2 Arbitration

If unresolved after thirty days, either party may elect binding arbitration.
Arbitration will:
• Take place in London, England
• Be conducted in English
• Follow the rules of the Chartered Institute of Arbitrators (CIArb)
• Be overseen by a single qualified arbitrator

Small claims court remains available where eligible.

17.3 Class Action Waiver

To the extent permitted by law, disputes must be brought individually.

17.4 Opt-Out

You may opt out of arbitration within thirty days by writing to:

JotMe Limited
124 City Road
London, England, EC1V 2NX
Email: hey@jotme.io

17.5 Court Jurisdiction

If arbitration is opted out or unenforceable, disputes will be resolved exclusively in the courts of England and Wales.

18. Miscellaneous

• You may not assign these Terms without our consent.
• If any provision is unenforceable, it will be adjusted to the minimum extent necessary.
• These Terms represent the entire agreement between you and JotMe.

19. Contact Us

JotMe Limited
Email: hey@jotme.io
Address: 124 City Road, London, England, EC1V 2NX